Refund Policy

Refund Policy of Rageroom

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1. General Conditions:

Rageroom offers a clear and fair refund policy for ticket cancellations. By purchasing a ticket, the customer agrees to the following refund terms.

2. Cancellation and Refund Eligibility:

• Cancellations must be made at least 24 hours before the scheduled event to be eligible for a refund.

• If the event is canceled by Rageroom, customers are entitled to a full refund.

• No refunds will be granted for no-shows or late arrivals.

3. Refund Process:

• Refund requests must be submitted via email to uncovered.creationz@gmail.com with the booking details.

• Approved refunds will be processed within 7 business days.

• Refunds will be issued by Banktransfer.

4. Exceptional Cases:

• In cases of unforeseen circumstances (e.g., medical emergencies), refund requests may be considered on a case-by-case basis.

• Supporting documentation may be required for exceptional refund requests.

5. Changes to the Refund Policy:

Rageroom reserves the right to modify this refund policy at any time. Any changes will be communicated on our website.

Effective date: 20.05.2025